A vacuum cleaner sold by Home Depot has been criticised for being “overpriced” for its features and the way it was installed, and is being recalled after it was accidentally left in the shop.
The $399,000 Vacuum Cleaner is the first Home Depot vacuum cleaner to be recalled since a major safety recall last year, which included more than 200 recalls.
The vacuum cleaner, which is now available at other retailers including Walmart and Costco, had been recalled for issues with the vacuum pump, which caused the vacuum to not open properly when the vacuum was being operated.
The recall prompted some Home Depot customers to take to social media to complain about the vacuum cleaners, which can be purchased in two different styles, the “Vacuum Cleaning” model and the “Easily Clean” model.
But the manufacturer of the vacuum cleaning model told The Wall Street Journal that the Vacuum cleaning model was not as prone to problems with the pump, and that customers should not worry about problems.
“We’ve been told by some people that this vacuum cleaner does not perform as well as other models because of the way the pump works,” a spokesperson told the Journal.
“But we are in the process of changing this so that it’s a better performer.”
The spokesperson also said that the model sold by the Home Depot was manufactured in the USA.
“Home Depot is not aware of any reports of defects with the Vacuums that were shipped,” they added.
The Vacuum cleaner came with a warranty, which covers all parts of the pump.
But customers took to social networks to express their anger, with many complaining about the product’s appearance and functionality.
“I don’t like the looks of the Vacua Cleaner,” one user said.
“It is a nice looking vacuum cleaner but its not going to replace the Home depot vacuum,” another user wrote.
“Why should it be able to be more than $399k and still be underpowered when it does not work?” another user added.